Daniel Hedberg and Magnus Vigren are the founders of Ticketbird, a company that wants to lift the way customers experience customer service and above all help companies give good customer support. In January 2015, with a vision that no one never again should experience bad customer service the idea of Ticketbird was born. Through an innovative online platform, that is provided over the cloud, Ticket Bird can easily be available from any device. To help organizations maintain their customer relationship Ticketbird offer businesses a simple and smart service. Daniel Hedberg and Magnus Vigren are working in the company together with Roger Eriksson and with their combined record of working experience within entrepreneurship, customer service and communication they form a team that is made for the purpose. The company also wants to lift their motto, which gives a perfect feel for the company’s goal and vision: Saving your word with simple customer support.